Frequently Asked Questions — Shopline App
Find answers to the most common questions about the MindTrek Countdown Timer for Shopline. Can't find what you're looking for? Contact our support team.
General
The app supports three timer types: Fixed timers (count down to a specific date and time), Looped timers (automatically reset after each cycle, great for daily deals), and Custom duration timers (set any time period you want).
Yes. The countdown timer is fully responsive and optimized for all screen sizes including mobile phones and tablets.
Yes. You can customize the timer's colors, fonts, background, text, and layout to match your store's branding. Multiple pre-designed templates are also available to choose from.
Yes. MindTrek: Countdown Timer is designed to be compatible with all standard SHOPLINE themes. If you experience any display issues with a custom theme, please contact our support team and we will resolve it quickly.
Installation
Go to the SHOPLINE App Store, search for "MindTrek: Countdown Timer", click Install, and authorize the app with your store. The setup wizard will guide you through the configuration in just a few minutes.
No. MindTrek: Countdown Timer is designed for non-technical users. Everything is managed through a simple visual dashboard — no coding, no theme editing required.
Timer Settings
Yes. You can choose to display the timer on all products in your store, a specific collection, or on individual product pages. Full control is available from the app dashboard.
For fixed timers, the timer disappears or shows an "offer ended" message once it reaches zero. For looped timers, it automatically resets and starts counting again. You can configure both behaviors from the app settings.
Billing & Plans
Please check the Pricing section on the app listing page for the latest plan information including any free trial or free tier options.
You can reach our support team at support@mindtrektech.com or through the in-app chat. We provide 24/7 support and typically respond within a few hours.