Privacy Policy — Shopline App

Last updated: May 07, 2026

MindTrek Technologies develops and maintains the Countdown Timer App, built as a comprehensive tool for merchants who run their e-commerce businesses on the Shopline platform. This Privacy Policy serves to openly communicate what personal information we collect, the manner in which it is utilized, and the purposes it serves.

Information We Collect

Once the App is installed, we automatically retrieve the following details from your Shopline store account:

  • Basic customer details (first name, city, province/state, and country)
  • Store Timezone
  • Email Address

How We Use Your Information

The information we collect is put to use in the following ways:

  • Service Delivery: To properly operate, set up, and display countdown timers across your storefront
  • Timer Functionality: To precisely compute and show the remaining time based on your chosen end dates and the timezone linked to your store
  • App Enhancement: To review usage behavior, identify technical issues, and continuously improve app features
  • Customer Assistance: To address your queries, resolve technical difficulties, and deliver essential service communications
  • Billing & Payments: To manage and process subscription-related payments for the App
  • Promotional Communication (with your approval): To share relevant updates about new features or improvements — you retain the right to withdraw consent at any time

Data Retention

From the moment you install the App, your information is safely stored within our systems. We will continue retaining this data until you formally request its removal or decide to uninstall the App from your store.

Privacy Policy Updates

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our operations, business practices, or to comply with evolving legal and regulatory obligations.

Contact Us

For any questions, concerns, or requests related to your personal data or our privacy practices, please do not hesitate to get in touch with us by emailing:

MindTrek Technologies
Email: support@mindtektechnologies.com