Frequently Asked Questions — Wix App
Find answers to the most common questions about the MindTrek Countdown Timer for Wix. Can't find what you're looking for? Contact our support team.
General
MindTrek: Countdown Timer is a Wix app that lets you add live countdown timers to your store. It supports multiple timer types including Product Page, Top/Bottom Bar, Landing Page, and Cart Page timers — all designed to create urgency and boost conversions.
The app supports four timer types: Product Page Timer (displays on product pages), Top/Bottom Bar Timer (a floating notification bar at the top or bottom of the site), Landing Page Timer (for campaign and collection pages), and Cart Page Timer (shown during checkout to reduce cart abandonment).
Yes. The countdown timer is fully responsive and optimized for all screen sizes including mobile phones and tablets.
Installation
Open the Wix App Market and search for "MindTrek: Countdown Timer". Click Add to Site, sign in to your Wix account if prompted, select your site, review the permissions, and click Agree & Add. You will be redirected to the app dashboard automatically.
No. MindTrek: Countdown Timer is designed for non-technical users. Everything is managed through a simple visual dashboard — no coding, no theme editing required.
When you uninstall the app, all countdown timers will be removed from your Wix site automatically. Your store data and settings will be retained for a period in case you reinstall the app. You can contact our support team to request permanent data deletion.
Timer Settings
In the app dashboard, go to the timer's Setup tab and select Schedule Later under Timer Behavior. You can then set the exact start date, start time, and end date/time for your countdown.
Yes. You can choose to display the timer on all products in your store or on specific products only. Full control is available from the app dashboard under the Positioning tab.
You can configure what happens when the timer ends: hide the timer, display a custom message, or restart the timer automatically. These options are available in the Action After Timer Ends setting in the app dashboard.
Billing & Plans
The app installs with the Free plan by default. Please check the Pricing section on the app listing page in the Wix App Market for the latest plan information including any free trial or upgraded tier options.
You can upgrade or downgrade your plan at any time from the app dashboard. Go to the Pricing section and select the plan that suits your needs. Changes take effect immediately.
You can reach our support team at support@mindtrektech.com or through the in-app chat. We provide 24/7 support and typically respond within a few hours.